WATCHFIT TERMS OF USE
Last Updated:
Please read these Terms of Use (“Agreement”) carefully before using the services provided by WatchFit S.r.l. (“we”, “our”, or “WATCHFIT”). This Agreement outlines legally binding terms for your use of the WatchFit software embedded in the WatchFit Band device, the associated subscription services, and all features provided through our mobile app, website, and any other official WatchFit channels (collectively, the “Services”).
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy. If you do not agree to these terms, you are not authorized to use the Services.
1. INTRODUCTION
WatchFit Services enable users to monitor and improve their physical performance via a smart wearable band, a mobile app, and an AI assistant. Key features include:
- Motion tracking and exercise recognition
- Biometric data analysis
- Personalized suggestions via AI chatbot
- Automatic workout diary
- User and coach dashboards (Professional and B2B plans)
WATCHFIT reserves the right to update, modify, or discontinue parts of the Services at any time. Changes become effective upon publication. In the event of material changes, users will be notified at least 10 days in advance and may cancel the contract with a proportional refund.
2. REGISTRATION
To use the Services, you must register and create an account. By registering, you agree to:
- Provide truthful and up-to-date information
- Not impersonate others or use false identities
- Keep your login credentials secure
- Notify us promptly of any security breach
WATCHFIT is not responsible for damages caused by unauthorized access resulting from user negligence.
3. ELIGIBILITY
You may use the Services only if:
- You are at least 16 years old (or the minimum age required in your jurisdiction)
- If underage, parental or legal guardian consent is required
- You are not located in a country subject to EU or US embargoes
- You are not listed on any international sanctions lists
WATCHFIT may suspend or deny access to the Services at its sole discretion.
4. USE OF SERVICES
You receive a limited, non-exclusive, non-transferable license to access and use:
- The WatchFit software
- Interactive content (graphs, reports, AI suggestions)
- Services associated with the WatchFit Band
Any other use is prohibited. You may not copy, sell, modify, distribute, or commercially exploit any content without written permission.
AI-generated content via the chatbot is for informational and motivational purposes only. Decisions based on such content are at your sole responsibility.
5. TERMINATION
You may deactivate your account at any time. For active subscriptions, termination takes effect at the end of the prepaid period, with no refunds.
WATCHFIT reserves the right to terminate accounts immediately in case of violations. In case of detrimental changes, you have 10 days to cancel with proportional refund.
6. SUPPORT
Technical support is available via:
- Email: info@watchfit.tech
- Online form: membership.watchfit.tech/support
- FAQ section on the app and website
7. USER CONTENT
By submitting content or training data, you grant WATCHFIT the right to:
- Store and analyze the data to improve the Services
- Use anonymized data for statistics and product improvements
- Display progress and generate personalized reports
All data is processed under GDPR and our Privacy Policy.
8. NO MEDICAL ADVICE
WATCHFIT does not provide medical advice. The Services are not medical devices and do not replace professional healthcare. Always consult a specialist before starting or modifying training programs.
9. FITNESS CONTENT
Users acknowledge that:
- Physical activity carries risks (injury, fatigue, complications)
- Use of our Services is voluntary and at your own responsibility
- A medical check-up is recommended before using advanced fitness devices
10. SUBSCRIPTION PAYMENT
Current pricing information is available at membership.watchfit.tech. Subscriptions may include monthly, annual, or family plans. If a free trial is active, the subscription starts automatically after the trial unless canceled.
11. INDEMNIFICATION
You agree to indemnify WATCHFIT against any damage, loss, or cost arising from:
- Violation of these terms
- Misuse of the Services
- Third-party claims related to your content
12. DISCLAIMER OF WARRANTIES
Services are provided “as is.” We do not guarantee:
- That Services will be error-free or uninterrupted
- That AI-generated content is always accurate or relevant
- That results obtained are guaranteed
13. AI TECHNOLOGY
The WatchFit assistant uses AI models to generate personalized recommendations. You acknowledge that:
- Outputs may contain inaccuracies
- AI does not replace human trainers
- Use of such content is at your own risk
14. LIMITATION OF LIABILITY
WATCHFIT’s liability is limited to the amount paid for your subscription in the last 12 months. We are not liable for indirect damages, data loss, physical injuries, or service interruptions.
15. SERVICE CHANGES
WATCHFIT may modify, suspend, or discontinue the Services with or without notice. In case of permanent interruption, prepaid amounts will be refunded proportionally.
16. WARRANTY AND RETURNS
WatchFit provides:
- Warranty: the device will be replaced free of charge if defective, provided misuse is excluded and the subscription is active
- Return Policy: you have 30 days from receipt to return the device. If not returned, WatchFit may charge the value of the device
To initiate a return: info@watchfit.tech
17. FREE TRIAL
The WatchFit free trial lasts 30 days. During this period:
- The user receives the device under free loan (shipping costs apply)
- Has full access to app features
- May choose to continue or return the device within 7 days after the trial ends
If the device is not returned, a subscription will be automatically activated.
18. DEVICE LOAN AGREEMENT
The WatchFit Band is provided under a free loan for use (commodatum). Ownership always remains with WatchFit S.r.l. The subscription fee covers the use of the WatchFit software, app, and related services, not the ownership of the device.
The user agrees to:
- Use the device solely for personal fitness tracking as intended
- Keep the device in good condition, avoiding misuse or tampering
- Return the device upon termination or cancellation of the subscription within the deadlines
- Acknowledge that failure to return may result in charges equal to its replacement value
The device is an accessory enabling access to the SaaS platform. The subscription price exclusively covers the software and services; the hardware remains property of WatchFit S.r.l. at all times.
19. GENERAL TERMS
- Governing law: Italy or EU based on user residence
- Jurisdiction: user’s local courts or Milan (for B2B)
- Severability: invalid clauses do not affect the remainder of the Agreement
- No waiver: failure to exercise rights does not waive them
20. CONTACT
For questions, assistance, or complaints:
- Email: info@watchfit.tech
- Mail: WatchFit S.r.l., Via Francesco De Pinedo, 12 – 21018 Sesto Calende (VA), Italy
WatchFit S.r.l. reserves all rights not expressly granted.